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supportpoint

Empowering Independence,
One Step at a Time.

Welcome to Support Point, your trusted partner in NDIS Support
Coordination, remote assistance, and culturally respectful support.

At Support Point, we believe everyone deserves to live with confidence, dignity, and genuine independence. Our experienced and compassionate team delivers personalised NDIS support coordination, helping you easily navigate every step of your NDIS journey.

Empowering Independence,
One Step at a Time.

Welcome to Support Point, your trusted partner in NDIS Support Coordination, remote assistance, and culturally respectful support.

At Support Point, we believe everyone deserves to live with confidence, dignity, and genuine independence. Our experienced and compassionate team delivers personalised NDIS support coordination, helping you easily navigate every step of your NDIS journey.

Committed to Quality Care &
Independence

Registered
NDIS Provider
ID: 4-KU0KAXJ.
Professionals with extensive experience in Social Work, Nursing, Disability Support, Support Coordination, Child Protection, Housing, and Administration established Support Point. We are committed to enhancing the quality of life and independence of individuals by delivering personalised, person-centred services that are:

Personalized Care, Empowering Lives

Personalized Care, Empowering Lives

NDIS Support
Coordination

NDIS Support Coordination

Round-the-clock healthcare support to ensure residents’ well-being.

First Nations Support Coordination

Support Point acknowledges the distinctive cultural elements and…

Remote Support Coordination

NDIS participants in rural and remote regions may have restricted…

Our NDIS Provider Network

At Support Point, we believe everyone deserves to live in a way that reflects…

Caring with Heart,
Serving with Dedication

Personalized services designed with
compassion and respect for individual dignity.

Transparent practices with clear, accurate
record-keeping and reporting.

Over 19 + years of combined experience in
Nursing, Disability Support, Support
Coordination, travel coordination, training, and
Child Protection.

Over 19 + years of combined experience in Nursing, Disability Support, Support Coordination, travel coordination, training, and Child Protection.

Australia-wide support

Quick response time

Specialized in Remote Area work

Transparent practices

NDIS Guidance You Can Trust

Supportive Journeys, Unforgettable Memories

Create the Life You Want to Live

Our Intake Process

At Support Point, we ensure that accessing the right support is simple, transparent, and stress-free. Our intake process involves the following steps:

Initial
Enquiry

Initial Enquiry

Once we receive your enquiry, our team will promptly assess whether we can provide the support you need. If appropriate, we’ll guide you to complete a referral form.

Free
Consultation

Free Consultation

After reviewing your referral form, we offer a free consultation to discuss your needs, goals, current circumstances, budget, and NDIS plan. This helps us better understand how we can support you.

Quote and
Schedule of Support

Quote and Schedule of Support

If we mutually agree to proceed, we will prepare a tailored quote and a Schedule of Supports for your review and consideration.

Agreement
and Consent

Agreement and Consent

If you are satisfied with the proposed supports, we will send you a Service Agreement and consent forms to sign, ensuring everything is clearly documented.

Service
Commencement

Service Commencement

Once we receive the signed documents, we will begin implementing the agreed supports in line with your goals and preferences.

Ongoing Monitoring
and Feedback

Ongoing Monitoring
and Feedback

We continuously monitor the quality and effectiveness of our service delivery. Your feedback is welcomed and used to ensure we’re meeting your expectations and making ongoing improvements.

Frequently Asked Questions

Find answers to common questions about our services, care plans, and support process. If you need more details, feel free to contact us!

1. What types of workers do you provide?

We provide remote support coordination services across Australia. Please see our web pages for detailed information.

2. What additional services do you offer?

We have partnered with Skill Building Hub to provide training and e-learning for Support Workers and NDIS service providers. We also partnered with Joy Mates Travel to organise Holidays and interstate Supported Travel for participants.

Reach Out,
We’re Here Always

Have questions? We’re here to help! Contact us to learn more about our services.

Mobile

0204 597 4260

Address

2/290 Boundary Street, Spring Hill, QLD 4000

Get in Touch with Us

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